Roku is a streaming media
player. You may face Roku Wi-Fi issues while watching
a show or movie suddenly it stops connecting or buffing for long time. You can also
see a message like Roku has lost its Wi-Fi
connection or error code 014. That time you can reboot
your Roku but it will resolve the problem temporarily, but it is not a good
solution for your roku. This may happen even if your Roku have a strong signal
from your Wi-Fi router.
There are some issues “No WI-Fi Connection”:
·
Incorrect Wi-Fi Login
Information.
·
Wi-Fi Out of Range.
·
System needs to be
rebooted.
·
Wrong IP Address.
We have two types of solution for these kinds
of Roku Wi-Fi problems:
·
One of the solutions is to
disconnect the wireless connection and try to use LAN cable for your Roku. Home
network equipment like Wi-Fi router, cable, DSL modem, etc.
Another solution:
·
If your roku device is
helpless to connect your network, check your IP settings for your wireless connection on your roku TV.
·
Go to Wi-Fi connection to select the network
settings to check if your ip address is set to be a Manual then change it into Automatic.
Disable Network Pings:
·
To fix the disable network
pings, press the following buttons on your Roku remote to show the “Platform Secret Screen” is (x5).
·
You can navigate up the menu
and select the option like” Disable
network pings”.
·
Now you would be able to
connect to your Wi-Fi network.
Update Your Software:
·
If you need not to find “Disable
network pings” on menu because there is no Roku box so you need a software
update.
Connect to another network:
·
Connect your Roku to an
alternative Wi-Fi network on your Smartphone or tablet’s cellular hotspot. Connect
the Roku physically to your router using an Ethernet cable.
Run a software update.
·
To connect press the
following buttons in order to unlock the “Secret Screen”: (x5)
(x3) (x2)
·
To select the “Update Software” option to wait for the
Roku to finish installing and then reboot the roku.
Disable network pings:
·
After finishing software update, you need to disable network
pings.
·
Connect to your Wi-Fi network.
·
Finally, the roku TV connection to be disabled network pings, you
should be able to successfully connect to your Wi-Fi network without any
issues.
If you
want to solve any issues to connect Roku to your Wi-Fi network
(error code 014) to call our toll free number +1-855-729-8080
or visit our site setuproku.