Tuesday, June 27, 2017

How to connect Roku to your Wi-Fi network (error code 014)?

Roku is a streaming media player. You may face Roku Wi-Fi issues while watching a show or movie suddenly it stops connecting or buffing for long time. You can also see a message like Roku has lost its Wi-Fi connection or error code 014. That time you can reboot your Roku but it will resolve the problem temporarily, but it is not a good solution for your roku. This may happen even if your Roku have a strong signal from your Wi-Fi router.
There are some issues “No WI-Fi Connection”:
·        Incorrect Wi-Fi Login Information.
·        Wi-Fi Out of Range.
·        System needs to be rebooted.
·        Wrong IP Address.
We have two types of solution for these kinds of Roku Wi-Fi problems:
·        One of the solutions is to disconnect the wireless connection and try to use LAN cable for your Roku. Home network equipment like Wi-Fi router, cable, DSL modem, etc.
Another solution:
·        If your roku device is helpless to connect your network, check your IP settings for your wireless connection on your roku TV. 
·        Go to Wi-Fi connection to select the network settings to check if your ip address is set to be a Manual then change it into Automatic.
 Disable Network Pings:
·        To fix the disable network pings, press the following buttons on your Roku remote to show the “Platform Secret Screen” is (x5).
·        You can navigate up the menu and select the option like” Disable network pings”.
·        Now you would be able to connect to your Wi-Fi network.
Update Your Software:
·        If you need not to find “Disable network pings” on menu because there is no Roku box so you need a software update.
Connect to another network:
·        Connect your Roku to an alternative Wi-Fi network on your Smartphone or tablet’s cellular hotspot. Connect the Roku physically to your router using an Ethernet cable.
 Run a software update.
·        To connect press the following buttons in order to unlock the “Secret Screen”: (x5)    (x3)    (x2)
·        To select the “Update Software” option to wait for the Roku to finish installing and then reboot the roku.
 Disable network pings:
·        After finishing software update, you need to disable network pings.
·        Connect to your Wi-Fi network. 
·        Finally, the roku TV connection to be disabled network pings, you should be able to successfully connect to your Wi-Fi network without any issues.
 If you want to solve any issues to connect Roku to your Wi-Fi network (error code 014) to call our toll free number +1-855-729-8080 or visit our site setuproku.

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